Crayontee Private Limited

Sitai Plaza , office no 9, Gat no 103, Jyotibanagr, Talawade Pune 411062

Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I place my order?

To place your order, follow these steps :

Browse through our wide catalog of products until you find something you like, choose the relevant size (if you are not sure of the size, refer the size info to find the correct size) and click on the ‘Add to Bag’ button (you are eligible to add multiple products on your bag).

‘In my bag’, you can either choose to continue shopping or confirm the order.
Once the bag is all set, proceed to checkout, submit your shipping address, select the desired payment process and confirm your order.

How will I receive my Order?

We will ship your product on your mentioned shipping address. We have tie ups with reputed courier companies, so your orders will be delivered to your doorstep. All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition.

How will I get confirmation that my Order is placed successfully?

We’ll send an email with your order information to confirm and another email when your order is shipped out. However, the order will be accepted and sent to you once your credit card/debit card and address details have been approved and verified Sit back, relax and wait for your awesome tshirt to arrive.

I tried placing my order using my debit card/credit card/Net Banking. The order was not successful but my money got deducted. What really happened with my money?

Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days.
For assistance you can write to us at care@crayontee.com, we will be happy to help you out.

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